Architectural
All architectural reviews are processed via TownSq. Click the link below to submit your ACC Request.
** Please note that you will need to use a laptop or desktop computer and logged in to your TownSq account during submission.
If you're not registered, you can do so by visiting the following link through a web browser https://app.townsq.io/ais/sign-up All you will need is your HOA account number and property zip code. Through TownSq you can make payments, view documents, correspond with your Association Manager, and view full account detail.
TO BEGIN AN APPLICATION, please login to your TownSq profile at Pineloch Community (Houston) | TownSq Community App then select the Architectural Review feature on the left-hand side menu. From there, select “Submit Project” and fill in the necessary. Once the form has been completed, click “Save” at the top right of the screen to submit the project for immediate review. You also can upload any files or pictures you may have during this process (strongly encouraged). Once your project has been submitted, simply log back in to see the status of your request in real time, anytime!
Remember that a full and complete application containing all pertinent information will maximize the chances of your application being processed quickly; however, the Committee is allowed UP TO 30 FULL DAYS to respond and will aim to provide verdicts as expeditiously as possible.
TO DOWNLOAD YOUR VERDICT LETTER, login to your TownSq profile, select the Architectural Review tab on the left-hand side menu and click on your application. The letter can be downloaded by clicking on the button that is labeled “Download verdict letter” located on the upper right-hand corner within the request/ application.
Please do not hesitate to reach out for assistance with this new feature to ensure your next home project is the smoothest one yet.
Do note, email notifications from TownSq will be coming from noreply@townsq.io Please add this email address to your contacts list to ensure that none of the notifications are marked as spam/ junk by your email service provider.
ANSWERS TO FAQs
1) Where should I direct questions about this process?
Please reach out to Community’s ACC team via email at ACCReview@GoodwinTX.com You may also use the ‘requests’ feature to submit a general question about this process or email your community manager.
2) Is there a cost associated with submitting an ACC application?
No.
3) What is the response timeline when submitting an application?
The Community’s ACC team will start the process for applications as quickly as possible. The ACC Committee will have up to 30 full days to cast a verdict. Voting count starts from the time the application is opened for voting, given that all required information is received.
4) Do I have to submit an ACC application?
If you are making a modification to the exterior of your home, regardless of front, side, or backyard, then you will need to submit an application. This is to ensure that the intended project adheres to guidelines established by the association’s governing documents, does not create a hazard to neighboring lots, and does not detract from the overall aesthetic of the community or encroach on prohibited easements. Many variables are considered during the review of each application and the procedure is meant to protect property values for the homeowner, their neighbors and that of the association overall.
5) What if I ignore the ACC process and proceed with an unapproved project?
Please adhere to the ACC procedure in place. Unapproved modifications or projects run the risk of creating issues to neighboring lots if made in prohibited easements, or if done with paint colors that do not compliment the primary dwelling. Unapproved projects are considered violations and Goodwin’s Compliance team will issue notices to those suspected of erecting an unapproved structure or completing an unauthorized project. Worst case scenario might include the involvement of the association’s attorney and the restoration of the area at the homeowner’s expense if denied by the ACC.
6) What if I do not want to use TownSq?
We strongly recommend for homeowners to register on TownSq as doing so enables them to interact with Goodwin, the management company, manage their association account, and submit ACC applications.
If TownSq is unavailable, please send an email to ACCReview@GoodwinTX.com to discuss other submittal options.